Privacy Policy

1. Introduction

Welcome to CafeXpert. We are deeply committed to protecting your personal and business data. This Privacy Policy explains how CafeXpert collects, uses, and discloses information when you use our restaurant management software, QR ordering systems, billing dashboards, and mobile applications.

By accessing or using our platform, you agree to the collection and use of information in accordance with this policy. We ensure that your restaurant's operational insights remain strictly confidential and belong only to you.

2. Information We Collect

To provide a seamless, lightning-fast restaurant management experience, we collect the following types of information:

• Account Information: Restaurant name, owner details, email address, phone number, and billing details.
• Operational Data: Menu items, dynamic pricing, sales reports, inventory logs, and staff metrics.
• Customer Data: Encrypted data collected during digital guest ordering (QR Ordering) to streamline table service.
• Technical Data: IP addresses, browser types, and usage analytics to constantly improve our platform.

3. How We Use Data

We use the gathered information to strictly optimize your kitchen and restaurant workflows. Your data powers your dashboard:

Zero Data Selling: We do not sell your restaurant data or your customers' data to any third-party marketing agencies. Everything is encrypted and processed purely to generate growth insights for your business.

4. Data Security

Security isn't just a feature; it's our foundation. CafeXpert utilizes enterprise-grade SSL encryption (AES-256) and secure cloud infrastructure to safeguard your database against unauthorized access.

We implement strict Role-Based Access Controls (RBAC) so that only your authorized staff members can view sensitive billing and analytical reports.

5. Cookies & Tracking

We use essential cookies to maintain your active login sessions, preserve your custom dashboard preferences, and ensure the software loads incredibly fast every time you open it. You have full control to manage or disable non-essential cookies via your browser settings.

6. Contact Us

If you have any questions, concerns, or require further clarification regarding our privacy practices, our legal and support team is always here to help.